With Kuveyt Türk Telephone Banking’s IVR system, you can access transaction menus quickly and securely.
What Is IVR?
IVR is a practical solution that uses Natural Language Processing (NLP) technology. Our clients can interact with the IVR as they would with a customer representative.
When you call Kuveyt Türk Customer Contact Center (444 0 123/0850 251 0 123), the IVR will greet you. With simple commands consisting of a few words, you can access the menu and perform transactions without pressing any keys.
How Can I Use IVR?
- Define the transaction with only a few words (Set a password for an ATM card),
- The system will analyze your voice and forward you to the relevant menu,
- If the system can't analyze your voice, it will ask you to repeat.
IVR Features
IVR is a system that can provide directional feedback when necessary. Thus, you can access the menu you need without wasting time.
The system doesn't consist of nested complex and sequential menu options like traditional push-button and voice applications. Therefore, it is exceptionally easy to use.
Become a Kuveyt Türk customer to benefit from our secure service network and enjoy a superior banking experience.