You can make your electricity, water, natural gas, mobile phone, internet, TV bills, and apartment/site fee payments quickly, easily, and securely from Kuveyt Türk branches, Kuveyt Türk Internet Branch, Kuveyt Türk Mobile or via our Customer Contact Center at 444 0 123. By giving automatic payment orders for your bills, you can make your payments on time and avoid the hassle of keeping track of your bills. You can receive SMS notifications about your auto-paid invoices. In addition, if there is a bank-related problem with your automatic payments, Kuveyt Türk will pay the delay fee.
Which Transactions Are Available?
- Automatic Bill Payment Order
- Instant Bill Payment
How Can I Give Autopayment Orders?
You can use the following Kuveyt Türk platforms to give automatic payment orders for your bills and other expenses:
- Kuveyt Türk Mobile
- Kuveyt Türk Internet Branch
- Kuveyt Türk Customer Contact Center (444 0 123)
- Kuveyt Türk XTM Agent
- All Kuveyt Türk Branches
- All Kuveyt Türk ATMs (Kuveyt Türk İşlematik)
Which Bills Can I Pay Using Payment Orders?
You can make payments to all billing institutions with which Kuveyt Türk has an agreement, such as:
- Telecommunication Bills (e.g. Türk Telekom (Mobile), Vodafone, Turkcell, Superonline, D-smart, etc.)
- Internet, ADSL Bills (Türk Telekom (Internet), D-Smart, Superonline, Turknet etc.)
- Water Bills (İski, Aski, Buski, Koski, İzmir Su, İzmit Su etc.)
- Natural Gas Bills (Igdas, Aksagaz, Izgaz etc.)
- Electricity Bills (Enerjisa, Boğaziçi Elektrik, Akdeniz Elektrik etc.)
- Cell Phone Bills (Turkcell, Türk Telekom (Telephone), Vodafone)
You can give a payment order via Kuveyt Türk Mobile, Kuveyt Türk Internet Branch, or Kuveyt Türk physical branches.
General Information
- You can pay your bills via the Kuveyt Türk Mobile and Internet Branch “Payments” menu and give “Automatic Bill Payment Orders” for all your bills.
- You can make transactions such as “Bill Payment” and “Automatic Bill Payment Order” 24/7 via the Internet Branch and Kuveyt Türk Mobile.
- You can easily make your GSM bill payments such as Türk Telekom (Mobile, Internet, Telephone), Vodafone, Turkcell, and bill payment transactions such as İski, İgdaş, CK Boğaziçi (Istanbul European Side Electricity), and Enerjisa Ayesaş (Istanbul Anatolian Side Electricity). You can also give bill payment orders for automatic payment.
- You can easily make bill collections 24/7 through the Internet Branch, Kuveyt Türk Mobile, customer contact centers, ATMs, and branches in a fast, secure, and convenient way.
- You can “Pay Bills by Credit Card”, and “Pay Bills from Account”, and give automatic bill payment orders from your credit card or account.
- No commission is charged for invoices paid from your account or personal credit card with an automatic invoice payment order.
- A commission of 1 TL is charged for cardless bill payment transactions at ATMs.
- If there is a bank-related error in your invoice transactions, the delay penalties are covered by Kuveyt Türk.
Frequently Asked Questions about Bill Payments & Orders
When does the invoice payment take place for Automatic Payment Order?
The collection process for the invoices for which you have given an Automatic Payment Order takes place on the due date of the invoice.
What happens if there is no money in the account to which an Automatic Payment Order is given?
If there is insufficient balance in the account you have given an Automatic Payment Order, and the collection will not be realized. Therefore, the invoice is considered unpaid.
How can a duplicate payment in an Automatic Payment Order be resolved?
A duplicate payment is the re-collection of an invoice that has been paid manually within the scope of an Automatic Payment Order. If you encounter such a situation, you can request a refund.
How to cancel an Automatic Payment Order?
You can easily cancel the Automatic Payment Order you have given for any of your invoices via Kuveyt Türk Mobile.
When does the Automatic Payment Order become active?
The Automatic Payment Order you will give via Kuveyt Türk Mobile will be activated within 1 business day.