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  • In case of any doubts, if your card is stuck in the ATM or if you cannot get your money, please call our Call Center at 444 0 123/0850 251 0 123.
  • When making your transaction, be sure not to get help from anyone other than Kuveyt Türk employees.
  • Do not leave the ATM during your transaction.
  • Do not use numbers that are easy for others to find out, such as your phone number, card number, date of birth, consecutive numbers when choosing/changing your password.
  • Do not allow others to see your password when typing.
  • Never share your passwords with anyone else.
  • Do not store your password on your mobile phone, in your wallet, or anywhere in writing.
  • Remember that you are responsible for your card’s password.
  • If your card is stolen or lost, call 444 0 123/0850 251 0 123 Call Center to cancel your card.