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A Call Center that complies with the "Customer Contact Centers Management System" standard!
ISO 18295:2017 Customer Contact Centers Standard
It has been certified that our Call Center has established a quality management system in accordance with the "Customer Contact Centers Management" standard, with the "ISO 18295:2017 Customer Contact Centers Standard" as a result of the audits and evaluations made by the international evaluation and certification organization Kiwa Meyer.
Audio Analysis
All conversations taking place in the call center are analyzed with the Speech Analytics program.
Retail
Accounts
Financing
Cards
Insurance & Pensions
Payments & Services
Investment
Gold Banking
Private Banking
Accessible Banking
Expat Banking
SME
Financing Products
Commercial Cards and POS
Foreign Trade
Cash Management
Insurance and Pensions
Investment Services
Commercial
Financing Products
Foreign Trade
Cash Management
Insurance and Pensions
Investment Services
Project Financing
About Us
International
Investor Relations
Digital Banking
Product & Service Fees
Türkçe
العربية