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At Kuveyt Türk, we promise that;

  • All complaints from our customers will be recorded.
  • The recording process regarding the complaint will be initiated on the same working day without any customer segment discrimination.
  • If our customer is in the right, we will make sure that the necessary measures are taken to improve the work flow and processes related to the complaint.
  • All of our employees will be polite to our complaining customers in all circumstances.
  • All of our employees will report the received complaints to our Customer Satisfaction Service.
  • We will notify our customer about our feedback to their complaint within a maximum of 5 business days.
  • If the notification can not be resolved within 5 working days, then the customer shall be informed that the complaint is

being processed.

Nearby Branches, ATMs and XTMs

Branches and ATMs