- We take care to make sure that all of the banking information we give our customers is clear.
- We do not, under any circumstances, charge our customers account maintenance fees.
- We support our customers making a profit we do not want to gain by putting them under the burden of debt.
- We do not charge our customers any amount of account maintenance fees over internet branches, including EFT.
- We do not apply any kind of unethical sales tactics to dissuade consumers.
- We do not make sales over the call center; we do not support the sale of any product or service without giving detailed information.
- We make sure that our customers with the same amount of savings receive the same rights.