Common Features of Our Cards

• You can access the Credit Card Password Transactions menu after saying "Getting a credit card password" via Voice IVR. In this menu, you can complete the credit card password process.

• You can access the Credit Card Password Transactions menu after saying "Changing the credit card password" over the Voice IVR. In this menu, you can complete the credit card password change operations.

In the event your Kuveyt Turk Credit Card is lost or stolen, please immediately call Kuveyt Turk Call Center (444 0 123) and request the cancellation and replacement of your card.

• For cancelling your lost or stolen card, you can report a suspicious transaction by dialing 444 0 123 -> 0 or by saying “lost stolen” or “suspicious transaction” via Voice IVR.

When do you pay your debts?

All of the expenditures that you have made by your Kuveyt Turk Credit Card shall be informed to you monthly by means of a statement. You are supposed to pay your debts which shall comprise of your total expenditures to Kuveyt Turk until the Date of Last Paymentindicated in the statement.

How do you learn your Kuveyt Turk Credit Card debt??

• Statement: You may check the expenditures you have made, the total amount of your expenditures and the Date of Last Payment with the statements to be sent monthly to your address on the same dates. Furthermore, you may contribute to the protection of the nature by requesting that e-statements are sent to your e-mail.
• You can find out your credit card debt by calling 444 0 123 and saying “learn credit card debt” via Voice IVR.
• Kuveyt Turk Internet Branch: You may check the expenditures you have made, your debt and your credit card information on the Internet Branch.
• Kuveyt Turk Branches:You may learn your credit card statement debt from all Kuveyt Turk branches. Please click to see the nearest Kuveyt Turk branch.

How do you make your Kuveyt Turk Credit Card payments?

You may easily pay your Kuveyt Turk Credit Card debt by choosing one of the following options.

• Automatic Payment Order: If you give a written order to the Kuveyt Turk branch of your account for once only, your credit card statement debts shall be automatically paid. You should just have sufficient amount of balance on the dates of payment.
• Payment from Kuveyt Turk Branches: You may easily make your payments by visiting Kuveyt Turk branches. Please click to see the nearest Kuveyt Turk branch.
• Payment by EFT: You may easily make your payments by EFT to your card number from all local banks.
• Kuveyt Turk Internet Branch: You may easily pay your Sale Plus Credit Card debt on the Internet Branch.
• Kuveyt Turk Customer Communication Center: You can easily make your Sağlam Card debt payment through our Call Center (444 0 123). Payment can be made by saying "Credit card debt payment.” via Voice IVR.
• PTT Branches: You may pay your debt at all PTT branches in Türkiye and on the PTT Online Branch.

Kuveyt Turk Credit Card helps you pay Kuveyt Turk contracted institution bills with an automatic payment order.

• Kuveyt Turk Internet Branch: You may give a Bill Payment Order by following the below given steps after logging on to the Internet Branch.

  Payments -> Automatic Payment Orders -> Giving Order

• In order to get your Internet Branch password, you may call Kuveyt Turk Call Center (444 0 123) and press first 3 and then 2.

  444 0 123 -> 3 -> 2

• Kuveyt Turk Branches: You may give a Bill Payment Order from all Kuveyt Turk branches. Please click to see the nearest Kuveyt Turk branch.

You may add GSM TL for Turkcell, Turk Telekom and Vodafone by your Kuveyt Turk Credit Card on the Internet Branch and at all Kuveyt Turk İŞLEMATİKs (ATMs) without paying any extra fee.

• Kuveyt Turk Internet Branch: You may add GSM TL by following the below given steps after logging on to the Internet Branch.

  Payments -> Adding GSM TL (Turkcell, Vodafone or Turk Telekom)

At Kuveyt Turk İŞLEMATİKs (ATMs), you may use your Sale Plus as well as your Kuveyt Turk Bank Card and benefit from all services of ATM banking 24/7.

With your Kuveyt Turk Credit Card, you may reach to your accounts and credit card information by using your password at Kuveyt Turk İŞLEMATİKs (ATMs). Furthermore, you may withdraw money from your current and savings account having sufficient balance.

Expenditures made abroad are indexed at the exchange rate of the bank on the registration date of the transaction and shown in pending provisions. When the clearing record of the transaction reaches our bank, it is reflected to current term transactions at the exchange rate of the bank. Depending on the exchange rate change, the amount in the pending provision and the current term transactions may be different.

You may request a supplementary card connected to your Kuveyt Turk Credit Card for your spouse and adult relatives aged 18 and older. The supplementary card that you request may have a limit you set within the limit of your original card. However, supplementary card and original card holder are jointly and severally liable for the debts which shall arise from the transactions made by supplementary cards.

Virtual Card is the type of card that you may use for online shopping and enables you to make shopping in a more secure environment. You set the limit of your card (within the limits of your original card) and do not pay any extra fee for this card.

You may prevent unnecessary consumption of papers and thus contribute to the protection of the nature by getting your Kuveyt Turk Credit Card statements only via e-mail.

For E–Statement application;

• Kuveyt Turk Customer Communication Center: You can call 444 0 123 and request that your statements be easily sent to you via e-mail by saying “Receiving Statement” via Voice IVR.
• Kuveyt Turk Internet Branch: After logging into Kuveyt Turk Internet Branch, you can request that your statements be sent as e-statements by following the steps below.
  Cards -> My Cards -> Card Details -> Update -> Statement Shipping Options
• Kuveyt Turk Branches: You may request that your statements are sent to you via e-mail from all Kuveyt Turk branches. Please click to see the nearest Kuveyt Turk branch.