Standing out with its original human resources practices, Kuveyt Türk returned with an award from 'Turkey's Best Employers 2022‘ organized by the Great Place to Work Institute Turkey. Kuveyt Türk has succeeded in becoming "Turkey's Best Employer" for the fifth time in the category of "5000+ Employees".
Kuveyt Türk, which carries out human resources processes with the principle of "working first", was selected as "Turkey's Best Employer" for the fifth consecutive time in the category of "5000+ Employees" at the Best Employers of Turkey 2022 Awards organized by the Great Place to Work Institute (GPTW) in the field of human resources. Many unique human resources practices such as the new period career structure Development Kitchen, Flexible Benefits Application Sepetim, First Employee Assembly implemented under the umbrella of the Employer Brand have been effective in the award of Kuveyt Türk.
“Our focus is on employee satisfaction and development”
Aslan Demir, Deputy General Manager of Kuveyt Türk Strategy, HR, Digital Transformation, stated "We believe that customer satisfaction is a natural result of employee satisfaction for 33 years since we were founded, and we shape our human resources policies in line with this understanding. We develop unique practices to create an environment where our employees can express their ideas freely, participate in decision-making systems, and feel confident working. We emphasize great importance to the development and career goals of each of our employees, focusing on designing the best employee experience and journey for them. We have implemented many human resources applications such as Spacious Working Model, Development Kitchen, First Employee Assembly, which are implemented under the umbrella of the Employer Brand. Thanks to our special workplace culture, Great Place to Work Institute, which is one of the most respected organizations in the field of human resources, has been on the list of Turkey's Best Employers for the last five years. We will continue to show approaches that focus on the satisfaction and development of our employees and to develop original applications."
Preparing employees for the future
Kuveyt Türk draws attention with its new generation of human resources applications that increase employee satisfaction and win awards. Kuveyt Türk implemented the new career model Development Kitchen project, which removes the titles, writes the career descriptions of the employees themselves and gains experience in different fields, and prepares the employees for the competencies of the future, last year with a first in the financial sector. Development Kitchen, on the one hand, enables employees to deepen their current jobs and to prepare for the future, on the other hand, it offers employees the opportunity to gain experience in different fields by collecting and scoring practices such as inter-departmental rotation, experience-oriented temporary assignments and on-the-job trainings in the Development Basket. The Dual Career Structure, which is far from title and promotion pressures, allows employees to draw different career routes by focusing on their own development journey. Employees are offered a different career path with online trainings, certificates, rotations and graduate processes determined according to the necessity of the job, provided that the desired conditions are met in seniority and performance. Employees with sufficient performance and seniority also benefit from an additional salary increase according to their level and job.
Continuous development with Kuveyt Türk Academy
Kuveyt Türk Banking School, which was implemented by Kuveyt Türk in 2017 as a first in the participation finance sector, continues its path as Kuveyt Türk Academy today. In addition to vocational and competency development trainings, employees are provided with trainings in many areas such as Data Analyst Training Program, Data Scientist Training Program and Digital Competency Development Program. Kuveyt Türk Academy, where learning has turned into value, was awarded 10 awards, 4 of which were gold, and 3 awards from Tegep at the Excellence Awards organized by Brandon Hall Group, one of the most prestigious consultancy companies in the world, as a result of its successful studies.
Training future managers with MT, Tech Talent and D3 Programs
Kuveyt Türk continues to train future managers with its award-winning Management Trainee program. In addition, candidates who have just graduated from universities or who have only a year since their graduation and who speak English very well may apply to D3 and MT programs for our friends in the audit position of Tech Talent, as the only bank with award-winning applications in the field of technology and 2 R&D centers in the country. Employees involved in talent programs are both given free graduate support in certain universities and in-class and online education opportunities that contribute to their career goals. In-house rotation is also offered for them to experience different units and improve themselves. Many employees who progress rapidly in their careers by completing these programs are positioned as managers both in the field and in the general management units. In Kuveyt Türk, managers and directors from strategy to innovation, from individual marketing to commercial marketing are entrusted to MTs. In addition, future managers are trained with Tech Talent and D3.
Employee satisfaction increases with flexible benefits
Kuveyt Türk, on the other hand, offers different solutions to the different needs of its employees with its flexible benefits application Sepetim, which is the first in the sector in terms of benefits and enters the 5th period of this year. Thanks to the Brandon Hall Group's Excellence Award and Stevie Award-winning Sepetim Application, employees can opt for savings paths such as BES with the budgets they stretch from their benefits, or they can use their budgets in areas of need such as travel and education. In the in-house survey studies, the rate of employees who were satisfied with the application of Sepetim increased up to 87 percent.
Uninterrupted communication with the ‘İyi ki’ mobile application
Kuveyt Türk's Stevie Awards award-winning mobile application, “İyi ki” which is an interactive platform where employees can communicate with each other, also attracts great attention among employees. Congratulatory addresses, celebrations, announcements and videos are shared on this platform. Fortunately, the mobile application also undertakes important tasks in terms of ensuring uninterrupted communication with employees during the pandemic.
Önce Çalışan Committee is voice of employees reaching the management
Önce Çalışan Committee, which consists of employees from different organizations, functions, titles and seniorities, serves as the voice of the employees who reach the management. Kuveyt Türk also supports the interests of its employees with human resources applications such as Hasbihal Chats, Career Meetings, Employee Satisfaction Line, Arkadaşım İK, Volunteer Supervisory Line, Ethics Notification Line and organizations such as Book Reading Club, Social Assistance Club, Travelling Club, Basketball Club.