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Hearing Impaired

  • As part of our accessible banking efforts, there are call buttons at the entrance of our branches to allow our customers with disabilities to ask for help from our employees.
  • The fact that our XTM branches offer video talk services allows our customers to access banking services using sign language 
  • Our corporate website has been improved with features to enlarge and reduce fonts so as to help our customers with disabilities and those over the age of 70 read the content easily.
  • Our branches send password envelopes to our hearing impaired customers for new debit card/credit card passwords.